Legal

Privacy Policy

Last updated: May 11, 2025

1. Who we are

NeonCodex AI ("we", "us", "our") operates neoncodex.io and the NeonCodex AI desktop application. We are committed to protecting your personal data and your right to privacy.

Questions about this policy? Email [email protected]

2. Data we collect

We collect only what we need to provide and improve the service:

  • Account data — name, email address, profile picture (from Google or GitHub OAuth).
  • Usage data — tasks submitted, models used, feature interactions, and session timestamps.
  • Task content — prompts and AI responses stored to power your task history.
  • Payment data — processed by Cashfree. We store only subscription status and plan type. Card numbers are never stored.
  • Technical data — IP address, browser type, operating system, and error logs for debugging.

3. How we use your data

  • To provide, maintain, and improve the NeonCodex AI service.
  • To authenticate your account and keep your session secure.
  • To process payments and manage your subscription.
  • To send transactional emails (password reset, billing receipts). We do not send marketing emails without consent.
  • To detect abuse, fraud, and violations of our Terms of Service.
  • To generate anonymized aggregate analytics for product decisions.

4. AI model providers

When you submit a task, your prompt is forwarded to the AI model provider you selected (Anthropic, OpenAI, Google, or others via OpenRouter). Each provider has their own privacy policy.

We do not sell your prompts to any third party. We do not use your task content to train our own models.

5. Data retention

Your account and task history are retained while your account is active. You can delete your account and all associated data by emailing [email protected]. We will process the request within 30 days.

6. Cookies

We use only essential session cookies required to keep you logged in. We do not use advertising or tracking cookies. Analytics (if enabled) use Google Analytics 4 with IP anonymization.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, email [email protected].

8. Security

All data is transmitted over TLS (HTTPS). Passwords are never stored — we use OAuth-only authentication. API keys are stored encrypted at rest. We conduct periodic security reviews.

9. Changes to this policy

We may update this policy as the service evolves. Material changes will be communicated via email or an in-app notice. The date at the top reflects the most recent revision.

10. Contact

For any privacy questions: [email protected]